Windshield Replacement Services

Windshield Replacement FAQs

Front Windshield FAQs

What is ADAS?

Def: Advanced Driver Assistance Systems.
ADAS has been developed to enhance vehicle safety and offer greater comfort.
Examples of ADAS features in your vehicle include adaptive cruise control, assisted braking, lane departure warning, and road sign recognition.

The location of my replacement

Most customers prefer to book our mobile service, as this solution is time efficient.
We can replace the damaged auto glass at your location, such as the driveway, parking lot, or garage. This ensures you get back on the road quickly.
When entering your address, you will also see if there is a garage near you for this replacement service.
Note: a travel fee for some areas can be added to your final online quote.

Is a replacement possible when it rains?

Should it rain on the scheduled day of replacement, we will coordinate with you to find a new time and date—unless you have a garage or sufficient cover allowing the replacement to take place in dry conditions.

What do you need from me on the replacement day?

We need just two things from you: a key (or access) to your car and a little space around the vehicle where our technician can move.

What is a rain sensor?

A rain sensor detects rain on the front windshield and adjusts the wiper speed accordingly to the intensity of the rain.

What is a heated windshield?

Heated windshields are manufactured with metal threads that can heat the glass to remove ice and to defog if needed.

Is my windshield coated?

When you go through our booking flow, you’ll find a guide that will make it clear if your car model has a heated windshield or not.

Can I select the cheapest windshield?

Of course. You’ll have the option to select the windshield you want after responding to the questions on the website.

Why does a windshield crack?

Temperature changes are the most common reason a chip in the windshield turns into a crack. A contaminated crack or rock chip (one filled with liquid) is more prone to spread due to temperature changes.

Cracks can also spread from vibrations from bumps along rough roads. Any pressure on the inside of the windshield, especially near the damaged area, will also cause it to spread. In this case, place a seethrough sticker or tape over the area to keep it dry and clean until you can get the damage repaired or replaced. Doing this right away will increase the probability of a successful windshield repair.

Finally, If you have any damage to your windshield, it’s important to book a windshield repair as soon as possible.

Vehicle safety inspection with a broken windshield?

Vehicle safety inspection requirements:

1. A windshield crack cannot obstruct the driver’s vision.
2. A crack cannot influence the functionality of the windshield wipers.

If your cracked windshield does one of the above, you need to replace the entire windshield.

How to determine color tone in your auto glass?

How can I see if my auto glass has a color tone? Approximately 90% of all windshields have a green color tone. If your front windshield has a color tone, your side windows also have one.

Please do the following:

• 1. Roll down the side window halfway
• 2. Place a half-page of white paper behind the side window
• 3. Look for a color tone through the side window where the paper is.

If you notice the paper is green or blue, you will also have the same tone of color on your front and rear windshield

Can a windshield chip be repaired?

Do you have one or more stone chips in your windshield?
A windshield repair is possible if the chip is smaller than a coin and at least 1 inch away from the edge of the windshield.
The process takes about 15-20 min, and remember that 1/10 times the windshield repair can result in a crack.

If you need clarification on whether your car window is repairable, please send us an image on WhatsApp or email so we can better assess the damage.

How much does the windshield cost to replace?

The price of a windshield depends on your car's make, vintage, and equipment. You can quickly and easily obtain an exact price online on us-autoglass.com ARE YOU INSURED? If you have insurance that covers all or part of the windshield replacement, you don’t need to contact your insurance company – You can quickly and easily book a glass replacement time online and we’ll liaise with your insurer for you!

How long will my auto glass replacement take?

If you use our mobile service, we’ll arrive at the address you give us between 8 am and 5 pm. You’ll receive a call 30 minutes before we arrive. Our technicians typically need just an hour (or less) to complete the car glass replacement. Please note that the car must be left stationary for at least 30 minutes after the glass replacement. If you bring the car to a US Auto Glass centre, we should manage to complete the glass replacement that same day. We’ll call you to come and collect the car when it’s ready – at 5 pm latest, but probably before that.

What is windshield calibration?

Equipment in the windshield might need to be adjusted so it works properly, that is what calibration is about. We calibrate all types of equipment. Some equipment needs special conditions to calibrate and therefore it might be necessary for you to drive to the nearest workshop to get your car adjusted with the new windshield.

How to replace a windshield?

The easiest way to replace a windshield is to order a new windshield from a trusted supplier. it is not recommended to DIY replacement unless you got the right equipment and knowledge. If the windshield is fitted wrong it can be a danger for booth passengers and people outside the car. for instance, if the windshield flyes of during driving on a highway

When should I change my windshield?

if it reduces driver vision or changes the safety of driving. Is your windshield cracked, hit by a stone, or is it scratched and your vision is reduced? Then you should have a new windshield.