Windshield Replacement

Windshield Replacement FAQs

Front Windshield FAQs

Contact information US Auto Glass LLC

Windshield troubles? Auto glass concerns?

Our expert team is at your service!
📞 Give us a call at 1-888-470-2293,
📱 Dive into a quick chat on WhatsApp! or
💬 Connect with us via our live chat.

We're dedicated to ensuring you get the support you desire precisely how you want it!

The location of my replacement

Most customers prefer to book our mobile service, as this solution is time efficient.
We can replace the damaged auto glass at your location, such as the driveway, parking lot, or garage. This ensures you get back on the road quickly.
When entering your address, you will also see if there is a garage near you for this replacement service.
Note: a travel fee for some areas can be added to your final online quote.

Can I select the cheapest windshield?

Of course. You’ll have the option to select the windshield you want after responding to the questions on the website.

Can a windshield be replaced in rain?

No! The windshield will not stick to the glue used for windshield replacements - If it rains on the date for replacement, then we will find a new day with you unless you have a garage, etc.

How to replace a windshield?

The easiest way to replace a windshield is to order a new windshield from a trusted supplier. it is not recommended to DIY replacement unless you got the right equipment and knowledge. If the windshield is fitted wrong it can be a danger for booth passengers and people outside the car. for instance, if the windshield flyes of during driving on a highway

What is a heated windshield?

Heated windshields are manufactured with metal threads that can heat the glass to remove ice and to defog if needed.

What is ADAS?

Def: Advanced Driver Assistance Systems.
ADAS has been developed to enhance vehicle safety and offer greater comfort.
Examples of ADAS features in your vehicle include adaptive cruise control, assisted braking, lane departure warning, and road sign recognition.

Can a windshield chip be repaired?

Do you have one or more stone chips in your windshield?
A windshield repair is possible if the chip is smaller than a coin and at least 1 inch away from the edge of the windshield.
The process takes about 15-20 min, and remember that 1/10 times the windshield repair can result in a crack.

If you need clarification on whether your car window is repairable, please send us an image on WhatsApp or email so we can better assess the damage.

Warranty?

We offer nationwide lifetime warranty. Just let us know if anything has gone wrong and we’ll come out to repair it immediately. Please see our terms and conditions for more details.

Is my windshield coated?

When you go through our booking flow, you’ll find a guide that will make it clear if your car model has a heated windshield or not.

Vehicle safety inspection with a broken windshield?

Vehicle safety inspection requirements:

1. A windshield crack cannot obstruct the driver’s vision.
2. A crack cannot influence the functionality of the windshield wipers.

If your cracked windshield does one of the above, you need to replace the entire windshield.

When should I change my windshield?

if it reduces driver vision or changes the safety of driving. Is your windshield cracked, hit by a stone, or is it scratched and your vision is reduced? Then you should have a new windshield.

How do I select the correct car glass on the website?

When you initiate the step-by-step ordering process, you begin by filling out the glass type, car’s brand, model, and manufacturing year. It’s easy to choose the car glass you need as you progress through the form.

We will also do parts check for your vehicle to ensure you get the correct auto glass for your car model.

What do you need from me for a auto glass replacement?

We need just two things from you: a key (or access) to your car and a little space around the vehicle where our technician can move.

How to determine color tone in your auto glass?

How can I see if my auto glass has a color tone? Approximately 90% of all windshields have a green color tone. If your front windshield has a color tone, your side windows also have one.

Please do the following:

• 1. Roll down the side window halfway
• 2. Place a half-page of white paper behind the side window
• 3. Look for a color tone through the side window where the paper is.

If you notice the paper is green or blue, you will also have the same tone of color on your front and rear windshield

Why does a windshield crack?

Temperature changes are the most common reason a chip in the windshield turns into a crack. A contaminated crack or rock chip (one filled with liquid) is more prone to spread due to temperature changes.

Cracks can also spread from vibrations from bumps along rough roads. Any pressure on the inside of the windshield, especially near the damaged area, will also cause it to spread. In this case, place a seethrough sticker or tape over the area to keep it dry and clean until you can get the damage repaired or replaced. Doing this right away will increase the probability of a successful windshield repair.

Finally, If you have any damage to your windshield, it’s important to book a windshield repair as soon as possible.

How long will my auto glass replacement take?

On average, our technicians need one hour (or less) to complete an auto glass replacement. For more complex replacements, the technician needs a longer time, for instance, when we need to calibrate the ADAS systems in your windshield.

Be aware that your vehicle should be left stationary for at least 30 minutes after the glass replacement. This "dry-up" period involves all replacements where an adhesive so it has the time to bond effectively.

The technician never leaves the location until everything is working properly. Use our online booking system to make an auto glass service appointment today.

What is windshield calibration?

Equipment in the windshield might need to be adjusted so it works properly, that is what calibration is about. We calibrate all types of equipment. Some equipment needs special conditions to calibrate and therefore it might be necessary for you to drive to the nearest workshop to get your car adjusted with the new windshield.

What is a rain sensor?

A rain sensor detects rain on the front windshield and adjusts the wiper speed accordingly to the intensity of the rain.